Privacy Policy

Complete Performance Chiropractic is a chiropractic and functional medicine clinic led by Dr. Eric Leitman, DC, at 3920 S Old Highway 94, Suite 33, St. Charles, MO 63304. Our website address is https://drleitman.com. In this policy, “we”, “us” and “our” mean Complete Performance Chiropractic.

We collect information only when you choose to share it with us:

• Contact form: your first and last name, phone number, email address and your message.
• Newsletter sign-up: your name and email address.
• Text-message choices: whether you agreed, on our contact form, to receive text messages from us.
• Calls and visits: what you tell us when you call, visit or book an appointment.

Please don’t include medical details in our contact form or newsletter sign-up. If you’d like to talk about your health, call us at (636) 925-1919 or tell us at your visit, where it becomes part of your protected patient record.

• To answer your questions and requests, and to help you schedule a visit.
• To send appointment reminders and replies by text message, if you agreed to them.
• To send our weekly newsletter, if you signed up.
• To send offers and news by text message, only if you separately agreed to marketing texts.
• To understand how people use our website, so we can make it more helpful, and to see whether our advertising leads to calls and appointments.
• To keep our website secure and free of spam, and to meet our legal obligations.

We don’t sell your personal information.

Our contact form offers two separate choices: text messages about appointment scheduling, reminders and replies to your inquiry, and marketing messages such as special offers, discounts and new service updates. Agreeing to texts is never a condition of any purchase or of receiving care.

Message frequency varies, and message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

We don’t sell, rent or share your mobile phone number or your text-messaging consent with third parties or affiliates for their marketing purposes. The only companies that handle this information are the service providers that send our messages for us.

If you subscribe, we’ll send you our weekly newsletter with chiropractic tips, wellness advice and offers. Every newsletter includes an unsubscribe link, or you can call us and we’ll remove you.

On drleitman.com we use Google Analytics and Google’s advertising tags. They use cookies and similar technologies to collect information such as the pages you visit, how long you stay, the device and browser you use, your approximate location (based on your IP address) and how you found our site. We use this to learn which pages help people most and to measure our advertising. Google may also use it to show our ads to people who have visited our site.

Our website also remembers, in your own browser, when it last showed you our newsletter pop-up, so it doesn’t appear again for 30 days. That information stays on your device.

Your choices:

• Block or delete cookies in your browser’s settings.
• Install the Google Analytics opt-out browser add-on.
• Manage the ads Google shows you in Google’s My Ad Center.
• Read how Google uses information from sites that use its services.

Our website doesn’t currently respond to “Do Not Track” browser signals.

Some pages include content from other services: Google Maps on our Contact page and at the bottom of every page, our contact and newsletter forms, which are hosted by our patient communication platform and protected from spam by Cloudflare, and YouTube videos. Embedded content behaves the same way as if you had visited the other website. Those services may collect data about you, use cookies and track your interaction with the content, especially if you have an account with them and are signed in.

Our YouTube videos don’t load until you press play, and they use YouTube’s privacy-enhanced mode.

Our “Schedule” buttons take you to our booking page on Tebra, a separate company. Information you enter there is handled under Tebra’s privacy policy.

We share information only with companies that help us run our practice and this website, and only for that work:

• our website host;
• our patient communication platform, which stores form submissions and sends our emails and text messages;
• Google, for analytics, advertising and maps;
• Tebra, for online booking.

We may also share information when the law requires it, to protect the safety of our patients or others, or if our practice is sold or transferred.

We keep form submissions, newsletter subscriptions and records of your text-message choices for as long as we need them for the purposes in this policy, or as long as the law requires, for example to keep a record of your consent. Google Analytics data is deleted automatically after the retention period set in our Google Analytics account. Patient records are kept as the law requires.

You can ask us to:

• tell you what personal information we hold from your use of this website;
• correct it;
• delete it, unless we must keep it for legal or record-keeping reasons;
• stop sending you emails or text messages.

Call us at (636) 925-1919 or write to us at our office. We may need to confirm your identity before acting on a request. Requests about your patient records follow our Notice of Privacy Practices.

Our website isn’t meant for children under 13, and we don’t knowingly collect their information online. Parents and guardians are welcome to contact us about care for their children.

We use reasonable safeguards to protect your information, and our website uses an encrypted (HTTPS) connection. No website or email is completely secure, so please don’t send medical details through our forms or by email.

We may update this policy as our website or services change. When we do, we’ll post the new version here and change the date at the top.

Questions about this policy or your information? We’re happy to help.

Complete Performance Chiropractic
3920 S Old Highway 94
Suite 33
St. Charles, MO 63304
Phone: (636) 925-1919